Has Doordash Ended the Order Tracking Feature?

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Delivery anywhere you are. DoorDash offers the greatest selection of your favorite local and national restaurants, convenience stores, and grocery stores -- more than 310,000 menus across 4,000+ cities in the U.S.,Canada and Australia. Spend more time doing the things you love — we'll take care of the rest. First month, $0 delivery fees. Restrictions apply: https://drd.sh/tF5uns/

SIGN UP FOR DASHPASS
Get unlimited $0 delivery fees on the best of your neighborhood from restaurants, grocery stores, convenience stores, pet stores, and more. Plus, DashPass members get access to exclusive items and offers, 10% off eligible orders thanks to reduced service fees, and 5% back on eligible Pickup orders. Your first 30 days on DashPass are free, then $9.99/month. Cancel anytime.

RESTAURANTS AND MORE, JUST A FEW TAPS AWAY
Discover local, on-demand delivery or pickup from restaurants, nearby grocery and convenience stores, and more. Get what you need faster with quick and easy ordering.

NO-CONTACT DELIVERY
Deliveries are now left at your door by default and you have the choice to select "Hand it to me" if you prefer. If a no-contact delivery is requested, the Dasher will know you want them to leave your food in a safe place and alert you when it's ready for pickup.

SCHEDULE DELIVERIES
Advance ordering allows you to get your food when it's most convenient for you.

REAL-TIME TRACKING
See when your order will arrive. From food quality to prep-times to traffic to weather, we've factored in all the elements that come between you and your food.

NO MINIMUMS
Order as little or as much as you want.

PAYMENT
Conveniently pay via Apple Pay or credit card.

ABOUT DOORDASH
DoorDash is a technology company that connects people with the best in their cities. We do this by empowering local businesses and in turn, generate new ways for people to earn, work and live. We started this by facilitating door-to-door delivery, but we see this as just the beginning of connecting people with possibility -- easy evenings, happier days, bigger savings accounts, wider nets and stronger communities.

Growing every day and currently serving over 4,000 cities across the United States, Puerto Rico, Canada, and Australia.

National partners include: Chick-fil-A, Burger King, Wendy's, Chipotle, The Cheesecake Factory, Outback Steakhouse, Panera, Chili's, Subway, Dunkin' Donuts, Jamba Juice, Panda Express, Moe's Southwest Grill, P.F. Chang's, Denny's, Buffalo Wild Wings, Papa John's, California Pizza Kitchen, Papa Murphy's, Jack in the Box, Five Guys, Boston Market, Red Robin, TGI Friday's, Red Lobster, Qdoba Mexican Eats, El Pollo Loco, Noodles & Company, Buca di Beppo, White Castle, SmashBurger, Schlotzsky's, and many more.

Notice at Collection (California Residents): https://help.doordash.com/consumers/s/privacy-policy-us#section-11
Visit doordash.com to learn more.

What's New

Dec 6, 2021

Version 4.64.0

Minor updates and performance improvements

Ratings and Reviews

4.8 out of 5

12.9M Ratings

Three times and they didn't do nothing.

I ordered food and it never came I contacted someone to help me they did but the food took over 2 hours to be at my house, the second time I was not dealing with it so I contacted them after an hour yet, the food was cold both of the time since it took a long time to get to my house and the restaurant was around 6 minutes from my house. Now I decided to do this review since it has happened for a third time in a month, this time I had to canceled it because they first told me that my food was gonna get here by 2:20 yet it was 2:40 and it was not here yet so I contacted them they told me that they assigned a new dasher to my order and it was a lie. I waited up to 3:15 yet it was not here and they told me that there were not dasher assigned to my order and they asked me If I wanted to canceled it, I told them yes and If I can get some credits for the inconvenience, but if they couldn't that's fine. What the support person did was to put my money from the order to credits instead of given it back to my card. I had to contact them again and they did it and put it on my card. Yet, Now I have to wait 7 days to get my money back that's just dumb how they do things, and If I'm the one with the inconvenience, at least don't take too long to give my money back.

Whatever

I guess i can fix all my problems if i wasn't so lazy and just went and got food myself. BUT, it's frustrating that you offer a service to people and aren't consistent.

First off, everything is wildly more expensive, i don't know it that's doordash's fault or not. I also can't explain the frustration when i order food when i entertain guests, and my order gets grouped with another order and takes about 45-60 minutes longer. And i legit get MAD when my house is obviously closer to the driver than the other destination but they still go there first and drive all the way back to where they were in the first place to drop off my order. Why can't the drivers use their own basic intuition??

The app itself is infuriating. I live in an apartment complex and when i type my address, it puts the pin in the completely wrong spot. I then move the pin, and add delivery instructions, but as soon as the dasher is on their way the app deletes all the information i just put. Although it seems like the drivers still see the delivery instructions. I just really wish the pin feature would work, because doordash drivers are, for whatever reason, completely incapable of finding my apartment. They leave my food at the completely wrong place, and just leave. Can't even call to confirm?? Or even text??? Obviously it's the wrong place. I have to go hunt it down wherever these Einstein's think the delivery instructions say? It's crazy. Idk what to expect though. So, whatever

Address issues

I enjoy the DoorDash app very much. I've been using it more than other food delivery apps. Ordering is simple and easy and many Dashers are friendly and professional from my experiences. The reason why I'm giving it 3 stars is that there seems to be some strange issue with my address on the app. Now I can't speak for everyone else cause this might not be a problem for others but for me, it's becoming a big issue.

I live in a mobile home park and similar to apartments, we have Lot numbers specific to our mobile homes. I put all of the necessary credentials in for my address. I add my Lot number to the apt/suite spot. Everything's there. However, for some unknown reason, the Lot number does not show up on the address and this has been confusing some of the dashers delivering to me. Now, most of the dashers end up finding me (though, some of them had to circle the neighborhood a few times or will call or text just to get additional information to help find me) but there have been times where my food was not delivered to the right place and this has happened more than twice (too many times to be honest…).

I find it strange that my Lot number does not show for my address during these deliveries. It only makes things difficult for me and the dasher. I hope this gets fixed because this is becoming too much of a hassle for me to add extra instructions just to help my dashers when something simple as a "LOT NUMBER" can easily fix this problem…

App Privacy

The developer, DoorDash, Inc., indicated that the app's privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

• Purchases
• Location
• Contact Info
• Identifiers
• Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

• Purchases
• Financial Info
• Location
• Contact Info
• Contacts
• User Content
• Search History
• Browsing History
• Identifiers
• Usage Data
• Diagnostics
• Other Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

Seller

DoorDash, Inc.

Size

321.6 MB

Category

Food & Drink

Compatibility

iPhone

Requires iOS 14.0 or later.

iPod touch

Requires iOS 14.0 or later.

Languages

English, French, German, Japanese, Spanish

Age Rating

12+ Infrequent/Mild Alcohol, Tobacco, or Drug Use or References

Location

This app may use your location even when it isn't open, which can decrease battery life.

Copyright

© 2021 DoorDash

Price

Free

• Developer Website
• App Support
• Privacy Policy

Supports

• 

  Wallet

  Get all of your passes, tickets, cards, and more in one place.

• 

  Family Sharing

  With Family Sharing set up, up to six family members can use this app.

More By This Developer

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Has Doordash Ended the Order Tracking Feature?

Source: https://apps.apple.com/us/app/doordash-food-delivery/id719972451

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